— Internal Portal
Vendor Order
📋 New Vendor Order
DRAFTOrder Info
Customer
Container
✓ Order sent to vendor.
— Order Fulfillment
Fulfillment Flow
01Order Placed
02Sent to Vendor
03Vendor Confirmed
04Sched Sent
05Delivery Set
06Complete
📤 Step 1 — Processing Email
PENDINGSend immediately. Lets the customer know things are moving and to expect a scheduling link in 3 business days.
Email #1 — Processing Notice
Hi there,
Great news — your order for a container has been placed with our fulfillment partner and is now being processed.
Order #: —
Delivery Address: on file
We'll follow up within 3 business days with a link to choose your preferred delivery date and 4-hour arrival window.
Questions? Reply anytime.
— No Brainer Containers
Great news — your order for a container has been placed with our fulfillment partner and is now being processed.
Order #: —
Delivery Address: on file
We'll follow up within 3 business days with a link to choose your preferred delivery date and 4-hour arrival window.
Questions? Reply anytime.
— No Brainer Containers
✓ Processing email sent.
💳 Step 2 — Vendor Payment
AWAITINGMark how WestGulf confirmed this order. Unlocks the delivery scheduling step.
Invoice Received
Vendor emailed invoice — we paid it
Card on File
Vendor charged card + sent confirmation
✓ Vendor confirmed. Scheduling unlocked.
📅 Step 3 — Delivery Scheduling
LOCKEDConfirm vendor payment above to unlock.
— Audit Trail
Order Timeline
Order Timeline
IN PROGRESS✓
Order Placed
—
Customer quote accepted.
✓
Sent to Vendor
—
Order submitted to vendor.
○
Processing Email Sent
Pending
Customer notified order is processing.
○
Vendor Payment Confirmed
Pending
Awaiting confirmation.
○
Scheduling Email Sent
Pending
Customer sent link to choose window.
○
Delivery Scheduled
Pending
Customer has not selected a window.
○
Delivery Complete
Pending
Order closed.